Shipping Policy

The Paw Squad is currently shipping worldwide. Shipping rates and times vary by shipping option chosen at check out. Postal Couriers set shipping costs, we do not. 

 Please be sure to provide an accurate shipping address. Incorrect addresses can cause significant delays in delivery times. The customer will be responsible for the cost of re-shipping their order due to incorrect shipping addresses. 

Processing times: Please allow up to 14 business days for your order to ship. 

Customs and Import Taxes:  Customers are responsible for any customs and import taxes/fees that may apply. The Paw Squad is not responsible for and customs and import taxes and fees and delays due to customs. 

Cancellations: You can cancel your order if it has not shipped yet. The Paw Squad cannot accept or process cancellation requests after the order has been shipped. If you wish to cancel after your order has been shipped please follow our return policy.